This post was made possible by Freshdesk. The actual contents and opinions are the sole views of MakeUseOf.com. The general idea of a company is to create new customers and retain existing ones. The best companies follow a customer-oriented credo. But keeping customers happy isn’t easy. A well-honed customer support team is just one part of the equation that goes into making a customer-centric company. To keep every smile intact, you also need the help of technology. In Customer Relationship Management (CRM), this comes in the form of a help desk solution which is a combination of a business process...
Read the full article: Freshdesk: A Refreshing Take On A Help Desk Application For Your Business [Sponsored]
via MakeUseOf http://www.makeuseof.com/tag/freshdesk-a-refreshing-take-on-a-help-desk-application-for-your-business-sponsored/
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